Fast food , fast casual and coffee shop operations manager and developer experience in start up, managing and developing since 2001.
Used to work for international Brands.
Excellent track record in
Improve sales performance
Improve Manpower performance
Maintain and develop Quality and service Standards.
Implement security and food safety regulations.
Customer's Satisfaction analysis & action plan.
Control cost of goods and operational expenses.
Stock level, sales forecast, labour scheduling, production management, inventory system.
Profit and loss analysis and action plan.
Local store marketing analysis and action plan.
Managing new projects: home delivery, central kitchen, central warehouse.
Implement franchise agreement terms & maintain the highest level of Franchise image.